Improve Pause Automation control
complete
Luke Snider
Improve control of Pause Automation would include:
- ability to set a specific amount of time rather than click multiple times
- set maximum Pause Automation time based on subscriber's 24 hour window
- flexible pause automation so certain parts of your automation could run but other parts be paused
-ability to turn off pause automation based on subscribers action/inaction. For example, if the subscriber sees the Livechat agent's message and doesn't respond within a certain amount of time, the Pause Automation would turn off and a note would be made that pause automation was turned off due to lack of response from the subscriber
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Dmitry Taranov
complete
Dmitry Taranov
Hey guys, we've released the feature.
Now, after clicking on the Pause button, you can set a custom delay.
Charlene Ormo
This would be very helpful.