Add send voice message button in desktop app
Please add the button to send voice message in the desktop app the same way it works on mobile App. All of our agents work in a computer. We have to write messages in the computer and send voice messages in the mobile app. It isn't practical. Thanks in advance.
Change timezones of contacts manually
Facebook sometimes doesnt detect well the timezones of our clients, especially the difference between summer and winter time in Europe. I have many clients that are saved as UTC+2 even though they live in UTC+1 and therefor receive my scheduled flows at the wrong time. It would help a lot to be able to change the timezones manually in order to avoid this error.
Ability to pause/unpause automation for a subscriber via the API
The ability to do this via the API would allow a business owner to pause automation for a subscriber so they can have a conversation with them through Messenger or Instagram when the bot is connected to an automated AI system. I am sure not too many people will vote for this as it's a special feature request but developers could build more sophisticated bots. Please consider adding this to your API...
Storing User Input in custom user field being escaped
There are currently issues where last text input from user is not escaped when passing into a json and I would like a feature that will allow the string to be escaped so the payload does not fail as an invalid payload.
The automatic movement of the cursor.
When typing the keyword in the feature (User comments on your Post), the typing cursor automatically moves to what comes after it. However, in the feature (User sends a Direct Message with a Keyword), I have to move the cursor manually, and I don't know why this happens. Is there a solution?
IG DM list
It would be good to be able to use quick replies and user input in order to have more 2-way conversations. At the moment the text, image and gallery options are limiting this and also don't open the 24-hour window
Recognize an audio file at any time
It would be very good for us to create intelligence in our automations, a system field that saves the link to the last file sent, so we can have the link to the audios sent at any time during the conversation, send it to an AI and transform it into text to respond. Would it be too complex to implement this concept? Grateful, Rafael Magalhães