We're excited to announce that voice messages are now available in Live Chat for Facebook Messenger, WhatsApp, and Telegram on the ManyChat mobile app for iOS and Android.
Voice messages will allow Live Chat agents to include a human touch when needed and quickly reply to customers with audio in real-time conversations.
To record a voice message, simply press the microphone icon down from your open Live Chat conversation and record your conversation. Once the message is recorded, send it by pressing the airplane icon in the Live Chat thread.
Please note: Voice messages are only available on the ManyChat mobile app and are not available on the desktop version.